Knowledge Base is the Information & Knowledge center that customer can read and learn, how to key in and work with the system. We provide all information for every systems e.g. e-Customs Paperless , Manifest, OGA System, Freezone, and etc.
Knowledge Base also include questions and answers from our customers via telephone, email, live chat from support as well.
Main topic in Knowledge Base
- The way how to make any types of customs declaration
- errors and solutions to fix those errors
- Customs Announcements about paperless system
- Tax incentives and privileges
- System Manual of EDISIAM products and services