Knowledge Base is the Information & Knowledge center that customer can read and learn, how to key in and work with the system. We provide all information for every systems e.g. e-Customs Paperless , Manifest, OGA System, Freezone, and etc.

Knowledge Base also include questions and answers from our customers via telephone, email, live chat from support as well.

Main topic in Knowledge Base

  • The way how to make any types of customs declaration
  • errors and solutions to fix those errors
  • Customs Announcements about paperless system
  • Tax incentives and privileges
  • System Manual of EDISIAM products and services